Commitment
Our Commitment to Excellence
At Salvadori Recycling, we are committed to driving continuous improvement and ensuring the highest standards of quality, safety, and sustainability.
Our mission is to minimize risks, protect stakeholders, and create measurable value for our customers, employees, and communities.
Since 2024, we have implemented a collaborative performance management system (“Bizaline OGSM”) across all business lines and regions. This tool helps us track our progress and measure the effectiveness of our solutions in real time.
Our Key Goals by December 31, 2026:
ISO 9001:2015 Certification
Target: Certification audit completion by 2025
Year 1 Progress: Phase I completed (Analysis, Integration, Review)
ISO 45001:2018 Certification
Target: Certification audit completion by 2025
Year 1 Progress: Phase I completed (Analysis, Integration, Review)
Customer Satisfaction (Net Promoter Score – NPS)
Target: 75/100
Year 1 Progress: Metric under definition
Employee Satisfaction (Employee Opinion Survey)
Target: 75/100
Year 1 Progress: EMEA Score: 83
Innovation & Product Development
Target: 3 new product developments
Year 1 Progress: 1 new product launched
New Market/Service Expansion
Target: Enter 3 new markets/services
Year 1 Progress: 1 new market/service launched
Operational Cost & Risk Management
Target: 100% risk mitigation or acceptance
Year 1 Progress: Ongoing monitoring and risk control (OGSM)
Our Approach: The 4D Process
We integrate performance measurement into every stage of our unique 4D process:
Discover
Identifying challenges and opportunities
Develop
Engineering tailored recycling solutions
Design
Creating efficient, sustainable technologies
Deploy
Implementing real-world solutions
Our commitment to excellence ensures that we not only meet today’s needs but also shape a more sustainable future. By continuously innovating and improving, we remain at the forefront of the circular economy—turning waste into value and driving measurable impact.
TRC has defined its business activities around five values such as: Honor, Intelligence, Leadership, Teamwork and Innovation. They constitute the guiding principles for all companies belonging to the TRC Group and for our people.
Our values are expressed in the actions we take, , but not limited to, recognizing employees, supporting local community charities, and making and delivering the highest quality products and services to customers in all areas in which we operate.
Our core values require all employees to act ethically and with integrity in everything they do. To operate ethically and with integrity, it is necessary to state the TRC Group’s expectations. The Code of Conduct was created based on our core values and sets forth expected standards of behavior. We want our employees to feel comfortable approaching the appropriate supervisor or management in cases where we believe violations of policies or regarding standards of conduct have occurred. For any situation where an employee, customer, vendor, consultant, or community member prefers to make an anonymous and confidential report, we have established a hotline hosted by a third-party vendor, EthicsPoint. We encourage the submission of reports regarding violations of the Code of Conduct.
Doing business the right way, complying with local laws, and acting with ethics and integrity benefits TRC, its employees, customers, suppliers, partners, and the community, and is critical to continued success. That is why it is so important to make the right decisions, based on these core values, every day.
I want to personally welcome you to the TRC family. Our people are the most important capital we have, and as we collectively pursue our purpose and ambition, we will be profitable because of all of you. I hope you share our mission, vision, and values, and that you will help us translate them into concrete actions on a daily basis, committing to achieving great results for our customers and our environment.
DAN LAYNE – CEO and Chariman
